Payroll Services Manager
6 days ago
The Payroll Services Manager is responsible for leading the daily operations of Douglas College's in-house payroll services. This role ensures the accurate, reliable, and stable delivery of a comprehensive range of services to the College.
Key Responsibilities- Coordinate the execution of payroll for each employee group in accordance with the respective Collective Agreement or terms and conditions of employment.
- Review and approve the work of the Payroll Supervisor.
- Obtain payment authorizations in accordance with the College's policies and Finance department's system of internal controls.
- Provide training and technical advice to administrators, faculty, and staff on government regulations and policy.
- Ensure the unit is well-versed in College policies and procedures relevant to payroll services.
- Design and deliver training to the unit, ensuring staff training manuals are maintained and current.
- Ensure staff participate in required training and professional development to meet service standards.
- Identify and document system requirements for modifications required by the College.
- Participate in the implementation of new functions, testing, and monitoring to ensure the system operates as designed.
- Update management and staff manuals to reflect changes as they occur.
- Draft policies and procedures to ensure compliance with CRA, federal, and provincial legislation, statutory regulations, collective agreement provisions, College, and accounting policies.
- Review, implement, and assess changes to existing business process plans and new business processes and policies.
- Build, nurture, and maintain a culture of learning, inclusivity, and teamwork.
- Manage unionized staff, including recruitment, selection, training, performance planning, evaluating, and disciplining where appropriate.
- Contribute to effective employee and labour relations by administering the collective agreement, representing management in the grievance process, and consulting with Human Resources.
- Ensure redundancy in core operational knowledge with the Associate Director, Payroll and Systems, through professional development and cross-training.
- Demonstrate leadership in Enterprise Risk Management, ensuring the payroll team is well-versed in their risk management responsibilities.
- Participate in the development and exercising of the unit's Business Continuity Plan.
- Act for the Associate Director, Payroll and Systems, in their absence.
- Model the Douglas College Core Competencies.
- Bachelor's degree in Accounting, Business Administration, and completion of Certified Payroll Leadership Professional (PLP, Canada) designation.
- Professional accounting designation (CPA, Canada) is preferred.
- Five years of progressive experience in in-house payroll services, including a minimum of 2 years in management in a unionized environment.
- Minimum 2 years of payroll supervisory experience in a unionized environment.
- Equivalent combination of education, training, and experience may be considered.
- Extensive knowledge of payroll regulations and issues of compliance.
- Demonstrated knowledge, ability, and experience in designing, developing, managing, and maintaining data collection and payroll systems in a computerized environment.
- Demonstrated ability to make effective decisions within a collegial environment.
- Excellent interpersonal communication skills and proven experience in resolving conflict.
- Excellent written and verbal communication skills, with the ability to write professional briefing notes and executive summaries.
- Extensive knowledge of payroll regulations and issues of compliance.
- Demonstrated ability to interpret and apply policies and regulations.
- Demonstrated ability to model appropriate professional, ethical, and collaborative behaviors consistent with the responsibilities of this position.
- Excellent planning, organizational, and administrative skills, with the ability to work well under pressure in a deadline-driven setting.
- Experience in business workflow design and business process improvements.
- Demonstrated advanced Excel skills and strong analytical skills.
- Demonstrated abilities that align with the Douglas College Core Competency Framework.
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