Customer Service Representative

2 days ago


Vaughan, Ontario, Canada Rentokil Initial Full time
{"title": "Customer Service Representative", "description": "Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Rentokil Canada Corporation. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their concerns, and ensuring their satisfaction with our services.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our services and products
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and service level agreements
  • Stay up-to-date with industry trends and developments to provide expert advice to customers
Requirements
  • 2-year diploma or equivalent in a related field
  • 1-2 years of experience in a customer service or call center role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Self-motivated and results-driven with a focus on customer satisfaction
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
", "lang_code": "en"}

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