In Room Dining Server
2 months ago
About Four Seasons Hotels and Resorts:
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team of dedicated professionals is passionate about delivering unforgettable experiences to our guests, and we're seeking a talented individual to join our team as a Room Service Attendant.
About the Role:
As a Room Service Attendant, you will be responsible for delivering exceptional service to our guests by providing prompt, friendly, and efficient service. Your primary duties will include:
- Delivering food and beverage orders to guest rooms, ensuring that all requests are met and that the guest's experience is exceptional.
- Greeting guests, providing engaging descriptions of menu items, and communicating options for tray and dishware removal.
- Breaking down, cleaning, and setting up room service tables, condiment setups, flatware, dishware, and room service side stations.
- Anticipating guest needs, assessing satisfaction, and offering suggestions to enhance their experience.
- Closing guest checks accurately, securing room numbers and signatures, and handling voided checks or complimentary meals appropriately.
- Fostering a harmonious and professional work environment, collaborating effectively with co-workers and supervisors.
Requirements:
To be successful in this role, you will need:
- A minimum of 2 years' experience in Food and Beverage, preferably in a luxury hotel or restaurant setting.
- Demonstrated knowledge and passion for all aspects of food and beverage.
- A proficient command of the English language.
- Attention to detail and strong problem-solving skills, coupled with a dedication to customer service.
- Possession of the Serving it Right Certificate.
- Eligibility to work in Canada.
What We Offer:
As a valued member of our team, you will enjoy a range of benefits, including:
- Access to affordable shared staff accommodation.
- Employee theme recognition days and events.
- Complimentary meal per shift in our employee dining room.
- Paid time off; vacation days and additional floating holidays per year.
- Excellent training and development program.
- Discovery Nights at Four Seasons worldwide.
Join Our Team:
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability, or any other basis protected under provincial or federal laws.
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