In Room Dining Server

2 months ago


Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a work environment that fosters growth, creativity, and inclusivity.

About the Role

We're seeking a highly skilled and dedicated In Room Dining Server to join our team at Four Seasons Resort & Residences Whistler. As a key member of our Food and Beverage team, you'll be responsible for delivering exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Deliver food orders to guest rooms, verifying orders and ensuring prompt delivery.
  • Greet guests, provide engaging descriptions of menu items, and respond to requests in a timely manner.
  • Break down, clean, and set up room service tables, condiment setups, and flatware.
  • Anticipate guest needs, assess satisfaction, and address concerns promptly.
  • Close guest checks accurately, securing room numbers and signatures.
Requirements
  • Preferred background in Hospitality Education.
  • Minimum of 2 years' experience in Food & Beverage, preferably in a luxury hotel or restaurant setting.
  • Demonstrated knowledge and passion for all aspects of food and beverage.
  • Proficient command of the English language.
  • Attention to detail and strong problem-solving skills, coupled with a dedication to customer service.
What We Offer
  • Access to affordable shared staff accommodation.
  • Employee theme recognition days and events.
  • Complimentary meal per shift in our employee dining room.
  • Paid time off; vacation days and additional floating holidays per year.
  • Excellent training and development program.

We're an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability, or any other basis protected under provincial or federal laws.


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