Retail Operations Leader

4 weeks ago


Fort St John, Canada Dawson Creek Husky Full time
Position Overview

The Retail Operations Leader plays a crucial role in overseeing the daily functions of a retail establishment, ensuring a seamless shopping experience for customers while managing a dedicated team.

Educational Requirements
  • Completion of secondary education or equivalent experience is required.
Key Responsibilities
  • Delegate tasks to sales associates effectively.
  • Recruit, train, and develop staff to enhance their skills and performance.
  • Authorize the return process for merchandise.
  • Develop and implement work schedules for team members.
  • Engage in direct sales activities to promote products.
  • Compile and analyze reports related to sales performance, inventory management, and personnel issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain organized inventory systems to ensure product availability.
  • Supervise and coordinate the activities of team members to achieve operational goals.
Team Leadership

Responsible for supervising a team of 3-4 individuals.

Work Environment

Work in a dynamic and fast-paced retail setting that requires strong attention to detail.

Personal Attributes
  • Strong client focus and commitment to customer satisfaction.
  • Dependable and trustworthy in all aspects of work.
  • Ability to manage multiple tasks efficiently.
Experience

Previous experience in a retail supervisory role is considered an asset.

Employment Details
  • Type of Employment: Permanent
  • Language of Work: English
  • Work Hours: 30 hours per week


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