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Retail Operations Leader
3 months ago
As a Retail Operations Leader, you will play a crucial role in overseeing the daily functions of our retail establishment. Your leadership will ensure that our team operates efficiently and effectively, providing exceptional service to our customers.
Qualifications- Education: Completion of secondary school is required.
- Experience: Previous experience in a supervisory role is considered an asset.
- Delegate tasks to sales associates to optimize workflow.
- Recruit, train, and develop staff to enhance their skills and performance.
- Authorize the return of products as per company policy.
- Create and manage employee work schedules to ensure adequate coverage.
- Engage in direct sales activities to meet store targets.
- Compile and analyze reports related to sales performance, inventory management, and personnel issues.
- Address and resolve customer inquiries, complaints, and supply chain challenges.
- Maintain organized inventory systems to ensure product availability.
- Supervise and coordinate the activities of team members to foster a collaborative environment.
You will be responsible for overseeing a team of 3-4 individuals.
Work Environment- Fast-paced retail setting.
- Strong attention to detail is essential.
- Demonstrated client-focused approach.
- Reliability and dependability in all tasks.
- Ability to manage multiple tasks simultaneously.
- Work Term: Permanent position.
- Work Language: English.
- Hours: Approximately 30 hours per week.