Guest Services Coordinator | Chase Hospitality Group
3 weeks ago
JOB DESCRIPTION: Hospitality Concierge at Chase Hospitality Group
ROLE OVERVIEW:
- Embody the core values and mission of the brand, fostering a culture of positivity and excellence among all team members.
- Establish a friendly and inviting atmosphere for both guests and staff.
- Maintain high standards of service and treat all individuals with respect and courtesy.
- Welcome and seat guests with authentic hospitality.
- Report any concerns or issues to the management team promptly.
- Prepare notes for upcoming service and oversee the reservations system.
- Efficiently update guest records and manage reservations.
- Communicate special requests from guests to the management and kitchen staff.
- Coordinate with team leaders and management to ensure seamless operations.
- Ensure cleanliness and organization in designated areas.
- Complete assigned responsibilities in a timely manner.
QUALIFICATIONS:
- Exhibit a proactive attitude and enthusiasm for the role.
- Experience in dynamic and fast-paced settings.
- Proficient in utilizing reservation management systems.
- Strong verbal communication skills.
- Possess humility, confidence, and attention to detail.
- Maintain a professional appearance and demeanor.
- Results-driven and well-organized.
- Collaborative team player with effective conflict resolution abilities.
- Availability to work flexible hours, including weekends and holidays.
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Toronto, Ontario, Canada Chase Hospitality Group Full timeJOB DESCRIPTION: Hospitality Concierge at Chase Hospitality Group ROLE OVERVIEW:Embody the core values and vision of the brand, fostering a culture of positivity and excellence among all team members.Establish a friendly and inviting atmosphere for both guests and staff.Maintain high standards of service and treat all individuals with respect and...
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Toronto, Ontario, Canada Chase Hospitality Group Full timeJOB DESCRIPTION: Hospitality Concierge at Chase Hospitality Group ROLE OVERVIEW:Embody the brand's mission and values, fostering a culture of positivity and excellence among all team members. Establish a friendly and inviting atmosphere for both guests and staff. Maintain high standards of service and treat all individuals with respect and courtesy....
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