Learning and Development Specialist

1 month ago

Toronto, Ontario, Canada CAPCO Full time

About the Role:

The Learning and Development (L&D) Specialist will play a key role in designing, developing, and delivering training programs that meet the needs of our consultants. This includes assessing learning needs, creating engaging content, and facilitating instructor-led training sessions.

Key Responsibilities:

  • Design and develop scalable learning programs on core consulting, sales, leadership, and management topics
  • Continuously assess and evolve existing programs to ensure alignment with business strategy
  • Proactively resolve project and design issues
  • Provide exceptional program management support
  • Foster a culture of blended learning using the LMS, video, and learning libraries
  • Measure training effectiveness and produce analytics to inform program evolution
  • Manage external vendor relationships
  • Facilitate instructor-led training sessions on soft skills and other topics

Requirements:

  • 4+ years of experience in a Learning and Development role, with a proven track record of success in training design, development, delivery, and facilitation
  • Deep program management experience, with the ability to evaluate, prioritize, escalate, and problem-solve in high-pressure situations
  • Excellent verbal and written communication skills, with the ability to work with senior stakeholders
  • Strong analytical and critical thinking skills, with the ability to work in ambiguity
  • High attention to detail and execution excellence in a fast-paced environment
  • Strong PowerPoint and Excel skills, with knowledge of virtual learning tools a plus

About Capco:

Capco is a leading Financial Services focused consultancy, serving clients across the globe. We offer a unique opportunity to work on high-profile projects, collaborate with talented professionals, and contribute to the growth and success of our clients. Our culture is entrepreneurial, collaborative, and inclusive, with a focus on innovation and creation of lasting value for our clients and employees.

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