Sales Floor Manager

1 week ago


Québec, Quebec, Canada SPORTS EXPERTS Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Sports Experts. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store is always stocked with the latest products.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales floor staff, ensuring that they are meeting sales targets and providing excellent customer service.
    • Conduct performance reviews and provide feedback to staff to help them improve their performance.
  • Merchandising and Inventory
    • Order merchandise and manage inventory levels to ensure that the store is always stocked with the latest products.
    • Implement visual merchandising displays and ensure that the store is always looking its best.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
    • Ensure that customer feedback is collected and acted upon to improve the customer experience.
  • Financial Management
    • Prepare and manage budgets, ensuring that the store is operating within its financial targets.
    • Monitor sales and inventory levels to identify areas for improvement.
  • Store Operations
    • Ensure that the store is always clean and well-maintained, meeting the highest standards of cleanliness and safety.
    • Implement and maintain store policies and procedures, ensuring that they are followed by all staff.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Advancement
  • A Dynamic and Supportive Work Environment
Requirements
  • Secondary (High) School Graduation Certificate
  • Experience in Retail Management or a Related Field
  • Excellent Communication and Leadership Skills
Language

The primary language of this job is English or French.



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