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Team Lead

2 months ago

Québec, Quebec, Canada Accoravillage Full time

Job Summary:

As a Team Lead at Accoravillage, you will play a key role in supporting the leadership team with the operations of the store. Your primary focus will be on ensuring consistent positive customer experiences are delivered on the sales floor to profitably grow top-line sales.

Key Responsibilities:

  • Creates and leads an atmosphere on the sales floor that builds customer realization, retention, and loyalty.
  • Coaches associates on customer service fundamentals and provides positive feedback.
  • Creates an open outward communication on the sales floor.
  • Stays current on products and service updates.
  • Promotes a positive, safe, and rewarding environment.
  • Ensures the store is visually appealing at all times.
  • Assists the leadership team in supporting, leading, and implementing new company initiatives.

Requirements:

  • 1+ years of related supervisory experience, preferably in retail apparel.
  • Excellent presentation skills in a retail environment.
  • Ability to motivate team through coaching and leadership.
  • Ability to lead sales teams to achieve sales quota.