Meat Department Manager
5 days ago
About the Role:
The Meat Department Manager is a key member of the FreshCo team, responsible for leading the meat department to achieve exceptional customer satisfaction and sales growth. This role requires a strong leader who can motivate and develop department staff to foster a culture of customer loyalty and employee engagement.
Key Responsibilities:
- People Leadership:
- Create a coaching and development culture for all store employees that emphasizes a passion for food and customer service.
- Demonstrate outstanding leadership while serving as a role model for department staff.
- Manage direct reports, including selection, orientation, training, and development, performance management, succession planning, and compensation.
- Manage store operations and communicate requirements/changes to department employees as needed.
- Customer Offering:
- Create a shopping experience that engages customers and enhances loyalty, sales, and profit.
- Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends.
- Order, receive, organize, rotate, merchandise, and present products and stock in accordance with company standards.
- Provide superior customer service to meet customer needs.
- Policy/Regulatory Adherence:
- Ensure all applicable company policies and procedures are communicated and adhered to by employees.
- Ensure that Occupational Health & Safety, food safety, and other regulatory requirements and procedures are implemented and maintained.
- Maintain a thorough understanding of all relevant company programs and attend training as required.
- Coordinate maintenance of department equipment and repairs as needed.
- Financial:
- Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis, and correction, and labor cost control.
- Personal/Professional Development:
- Thorough understanding of all relevant company programs; attend training as required.
- Keeps abreast of local competitor activity, industry trends, and makes recommendations on internal pricing, promotions, and product policies.
- Employee Engagement:
- Act as the employer of choice by actively supporting an environment of employee engagement.
- Initiate, support, participate, and lead community and charitable events and activities.
- Other Duties:
- Coordinate maintenance of department equipment and repairs.
- Provide feedback for continuous improvement.
- Maintain a clean and safe working environment as per Company requirements.
- Other duties as required.
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