Customer Implementation Specialist

5 hours ago


New Brunswick, Canada Fastlaneautoexchange Full time
Job Title: Customer Implementation Specialist

Fastlaneautoexchange is seeking a highly skilled Customer Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for ensuring a seamless onboarding experience for our clients, from initial setup to successful launch of their EDealer website and services.

Key Responsibilities:
  • Coordinate with clients to set up accounts and inventory feeds, ensuring accurate information prior to launch.
  • Liaise with clients to determine website design requirements and effectively communicate with our internal design team.
  • Work with our development team to create the website design into a functional platform.
  • Review the website with clients to ensure customer satisfaction.
  • Educate and train new end-users on Content Management Systems and Inventory/Lead management tools.
  • Assist clients with launching their new EDealer website and services.
  • Address any post-launch issues with clients.
Requirements:
  • High School diploma, G.E.D. or equivalent.
  • Two or more years of customer service experience.
  • English (required), French (an asset).
  • Post-Secondary diploma or degree in a technical field preferred.
  • Effective leadership skills, strong focus on operations and business processes.
  • Strong customer service skills and telephone manner.
  • Excellent communication skills (verbal and written).
  • Ability to work with a high sense of urgency in a dynamic environment.
  • Organized with ability to work to tight deadlines and under pressure.
  • Excellent administration skills.
  • Flexible and able to adapt to change quickly.
  • Able to follow instructions and work using your own initiative.
What We Offer:
  • Competitive pay.
  • Medical, Dental & Vision.
  • 401k/RRSP with Match.
  • Company paid Group Life/AD&D insurance.
  • Paid time off.
  • Flexible working environment.
  • Continuous Learning.
  • An amazing culture.


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. As an Implementation Specialist, you will be responsible for coordinating with clients to set up their EDealer accounts and inventory feeds, ensuring all information is accurate prior to launching their...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. As an Implementation Specialist, you will be responsible for coordinating with clients to set up their EDealer accounts and inventory feeds, ensuring all information is accurate prior to launching their...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. As an Implementation Specialist, you will be responsible for coordinating with clients to set up their EDealer services, ensuring a seamless onboarding experience.Key ResponsibilitiesCoordinate with clients...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. As an Implementation Specialist, you will be responsible for coordinating with clients to set up their EDealer services, ensuring a seamless onboarding experience.Key ResponsibilitiesCoordinate with clients...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. As an Implementation Specialist, you will be responsible for coordinating with clients to set up their EDealer accounts and inventory feeds, ensuring a seamless launch of their services.You will work closely...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. As an Implementation Specialist, you will be responsible for coordinating with clients to set up their EDealer accounts and inventory feeds, ensuring a seamless launch of their services.You will work closely...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    Job Title: Customer Implementation SpecialistFastlaneautoexchange is seeking a highly skilled Customer Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for ensuring a seamless onboarding experience for our clients, from initial setup to successful launch of their EDealer website and services.Key...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. As an Implementation Specialist, you will be responsible for coordinating with clients to set up their EDealer accounts and inventory feeds, ensuring a seamless launch of their new website and services.You...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. As an Implementation Specialist, you will be responsible for coordinating with clients to set up their EDealer accounts and inventory feeds, ensuring a seamless launch of their new website and services.You...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. As an Implementation Specialist, you will be responsible for coordinating with clients to set up their EDealer accounts and inventory feeds, ensuring accurate information prior to launching their services.You...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. As an Implementation Specialist, you will be responsible for coordinating with clients to set up their EDealer accounts and inventory feeds, ensuring accurate information prior to launching their services.You...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. In this role, you will be responsible for coordinating with clients to set up their EDealer accounts and inventory feeds, ensuring accurate information prior to launching their services.You will work closely...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    {"title": "Implementation Specialist", "description": "Job SummaryWe are seeking an Implementation Specialist to join our team at Fastlaneautoexchange. In this role, you will be responsible for coordinating with clients to set up their EDealer accounts and inventory feeds, ensuring accurate information prior to launching their services.You will work closely...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Implementation Specialist. As a key member of our implementation team, you will be responsible for ensuring a seamless onboarding experience for our clients, from initial setup to successful launch of their EDealer website and services.Key...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Implementation Specialist. As a key member of our implementation team, you will be responsible for ensuring a seamless onboarding experience for our clients, from initial setup to successful launch of their EDealer website and services.Key...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Implementation Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our automotive dealership clients.Key ResponsibilitiesCoordinate with clients to set up accounts and inventory feeds, ensuring...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Implementation Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our automotive dealership clients.Key ResponsibilitiesCoordinate with clients to set up accounts and inventory feeds, ensuring...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Implementation Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our automotive dealership clients.Key ResponsibilitiesCoordinate with clients to set up accounts and inventory feeds, ensuring...


  • New Brunswick, Canada Fastlaneautoexchange Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Implementation Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our automotive dealership clients.Key ResponsibilitiesCoordinate with clients to set up accounts and inventory feeds, ensuring...


  • New Brunswick, Canada Medavie Blue Cross Full time

    About the RoleWe are seeking a highly skilled and experienced Bilingual Team Leader to join our Implementation team at Medavie Blue Cross. As a key member of our team, you will be responsible for leading the implementation of new clients, ensuring a smooth and consistent client installation process, and delivering a positive first impression with new...