Healthcare Administrative Assistant
7 days ago
Job Summary:
We are seeking a highly organized and customer-focused Customer Service Representative to join our team at pt Health. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities:
- Answer telephone calls and greet patients and visitors upon arrival, providing excellent customer service for all questions or concerns.
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan.
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information.
- Coordinate scheduling of patient appointments and maintain the patient's medical record.
- Collect payment at the time of service.
- Track coverage for all funding streams to ensure approval.
- Complete data entry and billing.
- Coordinate courier packages (in or outgoing) and process incoming and outgoing emails, mail and faxes.
- Provide administrative support to the Care Coordinator Manager and Clinic Director.
Requirements:
- High School Diploma, G.E.D. or equivalent.
- Excellent customer service skills and telephone etiquette.
- A high degree of organizational and multi-tasking skills in a busy and fast-paced work environment, preferably with 1-3 years of work experience in a private clinic setting.
- New Graduates are welcome to apply.
- Excellent English communication and interpersonal skills.
- Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset.
- Flexible and adaptable to change.
Why Work with Us:
- Opportunity to work in a dynamic and growing healthcare organization.
- Competitive compensation package with excellent benefits.
- Professional development opportunities.
- Collaborative and supportive work environment.
Apply Today:
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