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Sales Support Specialist
2 months ago
About the Company
Our client is a leading provider of networking solutions across North America, specializing in sectors like security, automation, and telecommunications. They are known for their commitment to quality products and exceptional customer service.
Position Overview
We are seeking a dedicated Sales Coordinator to provide essential support to our dynamic outside sales team. In this role, you will play a vital part in driving sales success by assisting customers, managing orders, and ensuring smooth operations.
Responsibilities
- Provide prompt and efficient customer service via phone and email, addressing inquiries and resolving issues.
- Collaborate closely with the outside sales team to support their efforts in selling electronic cabling, wiring, CCTV, and Audio/Video products to Security companies and Electrical contractors/integrators.
- Process orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
Qualifications
- Minimum 2 years of experience in inside sales or a similar customer-facing role.
- Familiarity with electronic cabling, wiring, CCTV, and Audio/Video products is highly advantageous.
- Proficiency in basic office applications and CRM systems.
- Excellent communication, interpersonal, and problem-solving skills.
Benefits
- Competitive annual salary range of $60,000 to $65,000.
- Comprehensive health benefits package.
- Company-provided laptop and cell phone.
- Opportunity for long-term career growth within a supportive and collaborative environment.