Pharmacy Assistant

2 months ago

New Westminster, British Columbia, Canada Sprott Shaw College Full time

Job Summary:

Sprott Shaw College is seeking a highly skilled and detail-oriented Pharmacy Assistant - Health Care Program Assistant to join our team. As a Pharmacy Assistant - Health Care Program Assistant, you will play a critical role in providing seamless, high-quality service and support to patients and physicians through assistance with private and provincial drug plan navigation.

Key Responsibilities:

  • Liaise with assigned healthcare practitioners (HCPs) and report to those HCPs on the status of assigned patients.
  • Complete and coordinate reimbursement navigation and administrative services on behalf of patients with public and private payers, including management of prior authorizations under the supervision of Pharmacists.
  • Provide exemplary customer service, especially via phone.
  • Create and maintain accurate patient records.
  • Enter data accurately into various systems.

Pharmacy Assistant Job Duties:

  • Under direct supervision of licensed pharmacist, assist with the dispensing of prescription medication and other medical products to patients.
  • Package and label medications for distribution, ensuring compliance with all safety and regulatory requirements.
  • Prepare and organize medication orders for delivery to patients and healthcare facilities.
  • Perform administrative duties, including answering phones, receiving and inputting prescription orders, operating cash registers.
  • Liaise with healthcare providers and patients to obtain and verify prescription information.
  • Manage and update inventory, including ordering and restocking medications and supplies.

Qualifications:

  • Previous work experience in community pharmacy is strongly preferred.
  • Proficient in Kroll Pharmacy Software preferred.
  • Strong communication skills, excellent telephone etiquette, a keen eye for accuracy and the ability to quickly evaluate and respond to an array of inquiries.
  • Knowledge of Canadian drug reimbursement landscape considered an asset.
  • Knowledge of computer environments and basic computer programs (MS Office, Google).
  • Ability to organize workflow and manage time effectively to meet client and customer deadlines with accurate transaction and process documentation.
  • Capacity to work in a team environment and support co-workers.

Working Conditions:

  • 8 hour shift.
  • Monday to Friday.
  • No weekends.

Benefits:

  • Extended health care.

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