Count Team Supervisor-MOH

2 months ago


Milton, Ontario, Canada CB Canada Full time
Job Title: Count Team Supervisor-MOH

As a Count Team Supervisor-MOH, you will be responsible for overseeing the soft drop and count team, ensuring the smooth operation of the gaming floor. Your strong leadership skills and ability to interact with customers will be essential in delivering exceptional customer service. You will be accountable for your staff, assisting with hiring, training, evaluations, recognition, and development. You will also ensure compliance with regulatory requirements and company policies.

Key Responsibilities:
  • Lead and manage the soft drop and count team to achieve high performance and productivity
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless operations and effective communication
  • Conduct performance evaluations and provide coaching and development opportunities for team members
  • Ensure compliance with regulatory requirements and company policies
Requirements:
  • Post-secondary education in a relevant field
  • One or more years of experience in a leadership role
  • Strong mathematical aptitude, managerial skills, and familiarity with a high-volume, fast-paced, shift-work environment
  • Working knowledge of computer software and ability to learn new systems
  • Excellent organizational, interpersonal, analytical, communication, and problem-solving skills
  • Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
What We Offer:
  • Inclusive and collaborative working environment
  • Opportunities for professional growth and development
  • Competitive compensation and benefits package
  • Recognition and rewards for outstanding performance

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.



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