Count Team Supervisor-MOH

4 weeks ago


Milton, Ontario, Canada CB Canada Full time
Job Title: Count Team Supervisor-MOH

You will be responsible for the supervision of the soft drop and count team. Your strong presence on the gaming floor will be vital to your management of people and interacting with customers while delivering exceptional customer service. You will be accountable for your staff, assisting with hiring, training, evaluations, recognition and development. You will ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and procedures.

Key Responsibilities:
  • Supervise the soft drop and count team to ensure efficient and accurate operations
  • Manage staff to deliver exceptional customer service and maintain a positive gaming floor environment
  • Assist with hiring, training, evaluations, recognition and development of team members
  • Ensure compliance with AGCO regulations and all applicable laws, policies and procedures
Requirements:
  • Post-secondary education in a relevant field
  • One or more years of experience in a leadership role
  • A strong mathematical aptitude, managerial skills and familiarity with a high-volume, fast-paced, shift-work environment
  • A working knowledge of computer software and the ability to learn new software and systems
  • Excellent organizational, interpersonal, analytical, communication, and problem-solving skills
  • The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Work Schedule:

Candidates must be ready and willing to work Thursday, Friday and Saturday. Shifts are 10 hours long, and the timing is 0445-1515.



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