Current jobs related to Senior Technical Support Specialist - Vancouver, British Columbia - NTT DATA
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada KNG Technical Inc. Full timeJob Title: Technical Support SpecialistAt KNG Technical Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing rapid response recovery and technical service to our customers.Key Responsibilities:Execute rapid response recovery to minimize device downtime...
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada KNG Technical Inc. Full timeJob Title: Technical Support SpecialistAt KNG Technical Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing rapid response recovery and technical service to our customers.Key Responsibilities:Execute rapid response recovery to minimize device downtime...
-
Senior Technical Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada Forbes IT Solutions Ltd. Full timeJob Title: Senior Technical Support SpecialistForbes IT Solutions Ltd. is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users, installing and configuring computer hardware and software, and troubleshooting technical...
-
Senior Technical Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada Forbes IT Solutions Ltd. Full timeJob Title: Senior Technical Support SpecialistForbes IT Solutions Ltd. is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users, installing and configuring computer hardware and software, and troubleshooting technical...
-
Technical Support Specialist
2 months ago
Vancouver, British Columbia, Canada KNG Technical Inc. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at KNG Technical Inc. as a Device Recovery Expert. This role is responsible for delivering exceptional technical service to our customers, ensuring minimal device downtime and resolving issues efficiently.Key ResponsibilitiesDevice Recovery and Support: Execute rapid...
-
Technical Support Specialist
2 months ago
Vancouver, British Columbia, Canada KNG Technical Inc. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at KNG Technical Inc. as a Device Recovery Expert. This role is responsible for delivering exceptional technical service to our customers, ensuring minimal device downtime and resolving issues efficiently.Key ResponsibilitiesDevice Recovery and Support: Execute rapid...
-
Senior Technical Specialist
1 day ago
Vancouver, British Columbia, Canada Stuart Howard Architects Inc Full timeJob Title: Senior Technical SpecialistAt Stuart Howard Architects Inc, we are seeking a highly skilled Senior Technical Specialist to join our team. As a Senior Technical Specialist, you will be responsible for creating three-dimensional (3-D) models with computer-aided design (CAD), analyzing technical documents and reports, and assisting in supervising...
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada Securicom Solutions Full timeTechnical Support Specialist At Securicom Solutions, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Responsibilities: * Respond to user inquiries and resolve technical issues in a timely and professional manner *...
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada Securicom Solutions Full timeTechnical Support Specialist At Securicom Solutions, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Responsibilities: * Respond to user inquiries and resolve technical issues in a timely and professional manner *...
-
Technical Support Specialist
1 week ago
Vancouver, British Columbia, Canada WBM Technologies Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at WBM Technologies. As a Technical Support Specialist, you will provide onsite and remote support for our clients, working in a fast-paced environment to respond to and resolve client incidents and requests.Key ResponsibilitiesTechnical Support – Provide...
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada Cell Universe Ltd. Full timeJob Title: Technical Support Specialist At Cell Universe Ltd., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving issues with computer systems, and providing training and guidance to users. Responsibilities: *...
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada Cell Universe Ltd. Full timeJob Title: Technical Support Specialist At Cell Universe Ltd., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving issues with computer systems, and providing training and guidance to users. Responsibilities: *...
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada Address Signage Co Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Address Signage Co. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and troubleshooting for computer...
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada Address Signage Co Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Address Signage Co. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and troubleshooting for computer...
-
Technical Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada Address Signage Co Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Address Signage Co. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and...
-
Technical Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada Address Signage Co Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Address Signage Co. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and...
-
Technical Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada Address Signage Co Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Address Signage Co. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and...
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada Address Signage Co Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Address Signage Co. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and...
-
Technical Support Specialist
1 month ago
Vancouver, British Columbia, Canada Address Signage Co Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Address Signage Co. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and...
-
Technical Support Specialist
4 weeks ago
Vancouver, British Columbia, Canada Address Signage Co Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Address Signage Co. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and...
Senior Technical Support Specialist
2 months ago
Job ID:
NTT DATA Services is dedicated to hiring outstanding, innovative, and enthusiastic professionals who aspire to advance their careers with us. We are committed to fostering an inclusive, adaptable, and forward-thinking workplace.
We are currently seeking a Senior Technical Support Specialist to become a vital member of our team.
NTT DATA Services is focused on hiring exceptional, innovative, and passionate individuals who want to grow with us.
Position Title
Senior Technical Support Specialist
Location
Remote
Department / Unit
Technical Services
Compensation
Manager's Name and Title
Employment Type
Full Time Regular
Shift Requirements
On-call availability required
Role Overview
As a Senior Technical Support Specialist, you will be instrumental in delivering advanced onsite and remote technical assistance to a select group of high-profile executive users with specialized IT support needs. Senior Technical Support Specialists are experienced IT generalists with comprehensive knowledge across the full range of IT support, including hardware, software, networking, mobile connectivity, messaging, conferencing, and managing diverse vendor BYOD environments. Your primary duty will be to ensure uninterrupted end-to-end support for our clients' essential desktops, laptops, tablets, printers, mobile devices, and related peripherals.
In this capacity, you will serve as a crucial link between our entire technology team and executive clients, acting as a technical intermediary. You will be responsible for engaging with clients, interpreting their requirements, proposing optimal solutions, and ensuring resolution through collaboration with business partners. Your ability to cultivate and maintain strong relationships is vital for success in this position. Your diverse technical expertise must be complemented by high levels of self-awareness, professionalism, relationship management, collaboration, and communication.
If you are a technically skilled individual dedicated to providing exceptional IT support, this is an opportunity to make a significant impact. Join our team of elite Technical Support Specialists in this unique and rewarding role.
Compensation for this position is competitive, with additional on-call compensation available.
- Operates independently to provide on-site and remote technical support to VIP clients.
- Addresses technical issues over the phone directly from VIP clients or through calls transferred from the Technical Service Desk, employing advanced troubleshooting techniques.
- Installs and configures various computer hardware and software, communication tools, and peripheral devices according to established processes.
- Creates, receives, reviews, completes, and escalates service requests as necessary.
- Independently evaluates and modifies technical solutions based on specific client issues.
- Activities are diverse and require independent judgment to determine the most suitable resolution approach.
- Provides preliminary or routine guidance to clients regarding systems, applications, and protocols.
- Notifies management of current or potential issues with systems, applications, or customer service requirements.
Offers feedback to management on processes and procedures, current or potential issues with client systems and applications, and customer service matters.
Qualifications- Minimum of 5 years' experience in desktop/software support and hardware (break/fix).
- Technical degree or equivalent combination of education and work experience.
- Strong verbal and written communication skills.
- Experience with Microsoft Windows Domains and Active Directory.
- Experience in mobile device configuration and deployment, including Apple iOS and Android.
- Experience in printer support, Office 365, Active Directory, and ticketing systems (such as ServiceNow).
- Must possess a valid Driver's license and reliable personal transportation.
On-call work is required (including evenings and weekends).
Financial Responsibility
- No financial responsibility.
- No direct supervision.
- No team leader or training responsibilities.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas.
As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we assist clients in transforming through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.
We are committed to our clients' long-term success.NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are dedicated to creating a diverse and inclusive environment for all employees. If you require assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Job Segment:
Technical Support, Cloud, Application Developer, Technician, Consulting, Technology.
