Cashier/Count Associate

2 months ago

Elora, Ontario, Canada Great Blue Heron Charity Casino Full time

**Job Summary**

The Cage and Count Attendant is a critical role at the Great Blue Heron Charity Casino, responsible for delivering exceptional customer service while managing financial transactions with accuracy and efficiency. This position requires a unique blend of interpersonal skills, attention to detail, and physical stamina.

**Key Responsibilities**

  • Provide exceptional customer service to patrons, handling cash and voucher transactions with professionalism and courtesy.
  • Manage the care, control, transfer, and balancing of financial assets at the gaming site, ensuring accuracy and compliance with regulations.
  • Work as part of a team to remove, replace, and count the contents of cash boxes on the gaming floor daily.
  • Operate under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies, and procedures.

**Requirements**

  • A secondary school diploma
  • One or more years of experience in customer service and handling cash (preferably large volumes)
  • A strong knowledge of cash, foreign currency, and other settlement types
  • A working knowledge of computer software and the ability to learn new software and systems
  • Excellent communication, multi-tasking, organizational, analytical, and problem-solving skills
  • A strong mathematical aptitude, ability to work in a physically demanding area, ability to work within a confined space, have good hand-eye coordination, and be familiar with a high-volume, fast-paced, shift work environment
  • Ability to stand and/or walk for prolonged periods of time
  • The ability to obtain registration as a category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario (AGCO)

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