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Client Support Specialist

3 months ago

Halifax, Nova Scotia, Canada Supertemp Full time
Position Overview

As a Client Support Specialist at Supertemp, you will play a crucial role in delivering exceptional service to our customers. Your responsibilities will include addressing inquiries and providing detailed information about our offerings.

Qualifications
  • Education: Completion of a college, CEGEP, or equivalent non-university certificate or diploma program lasting between 3 months and less than 1 year.
  • Experience: A minimum of 7 months to less than 1 year in a related role or equivalent experience.
Work Environment

This position is based in an urban setting, providing a dynamic and fast-paced work atmosphere.

Key Responsibilities
  • Respond to customer inquiries and provide comprehensive information.
  • Clarify the types and costs of services available.
  • Issue receipts and manage documentation.
  • Gather and analyze relevant information to effectively address client feedback, inquiries, and complaints.
  • Perform general administrative tasks as required.
Technical Skills
  • Proficient in MS Outlook, MS Windows, and MS Word.
Safety and Security
  • Must be bondable.
Transportation Information
  • Public transportation options are accessible.
Work Conditions
  • Attention to detail is essential.
  • Ability to thrive in a fast-paced environment with tight deadlines.
  • Willingness to stand for extended periods.
Personal Attributes
  • Punctual and reliable.
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexible and organized team player.
Screening Questions
  • Are you available for the advertised start date?
  • Are you currently legally authorized to work in Canada?
  • Do you reside in proximity to the advertised location?
Work Details
  • Work Term: Temporary
  • Work Language: English
  • Hours: 35 to 48 hours per week