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Sales Floor Supervisor

3 months ago

Stony Plain, Canada Petrojaffer116 Ltd. Full time
Position Overview:

As a Retail Operations Supervisor at Petrojaffer116 Ltd., you will play a pivotal role in overseeing daily store activities and ensuring exceptional customer service. Your leadership will guide a team of sales associates, ensuring a productive and efficient work environment.

Key Responsibilities:
  • Staff Management: Supervise and coordinate the activities of sales personnel, including hiring, training, and scheduling.
  • Sales Oversight: Assign tasks to sales associates and monitor their performance to meet sales targets.
  • Financial Authorization: Approve payments and manage returns of merchandise.
  • Inventory Control: Organize and maintain stock levels, ensuring availability of products.
  • Reporting: Prepare detailed reports on sales performance and staff matters.
  • Issue Resolution: Address customer inquiries, complaints, and supply chain challenges effectively.
Work Environment:

This role requires the ability to thrive in a fast-paced environment, managing multiple tasks under pressure. You will be expected to stand for extended periods and engage in a combination of sitting, standing, and walking throughout your shift.

Qualifications:
  • Education: Completion of secondary school is required.
  • Experience: A minimum of 1 to 2 years in a supervisory role within retail.
Personal Attributes:
  • Strong verbal communication skills.
  • Ability to adapt and remain flexible in a dynamic work setting.
  • Highly organized and reliable.
  • A true team player, fostering a collaborative atmosphere.
Job Details:
  • Employment Type: Permanent
  • Language of Work: English
  • Working Hours: 35 to 40 hours per week