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Retail Store Supervisor

4 weeks ago

Stony Plain, Canada ALBERTA LTD Full time

Job Title: Retail Store Supervisor - Team Lead

Job Summary: We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at ALBERTA LTD. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and provide guidance on sales techniques and customer service.
  • Authorize payments by cheque and ensure accurate inventory management.
  • Order merchandise and maintain a high level of product knowledge.
  • Authorize return of merchandise and resolve customer complaints in a professional manner.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Supervise and co-ordinate activities of workers, including training and development.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a retail environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Attention to detail and ability to maintain accurate records.

Working Conditions:

  • Fast-paced retail environment.
  • Standing for extended periods.

Personal Suitability:

  • Client focus and reliability.
  • Team player with strong communication skills.
  • Dependability and ability to work under pressure.

What We Offer:

  • Permanent full-time position.
  • 40 hours per week.
  • English language required.