Administrative Assistant

4 days ago

Corunna, Ontario, Canada Pet Valu Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Pet Valu. As an Administrative Assistant, you will play a vital role in supporting our customer service team and ensuring the smooth operation of our office.

Key Responsibilities
  • Scheduling and Coordination
    • Schedule and confirm appointments and meetings with customers and internal stakeholders.
    • Coordinate travel arrangements and itineraries as needed.
  • Customer Service
    • Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
    • Assist customers with their queries and concerns, ensuring that their needs are met and exceeded.
  • Administrative Support
    • Provide administrative support to the customer service team, including data entry, filing, and other tasks as needed.
    • Assist with the preparation of reports, presentations, and other documents as required.
  • Communication
    • Develop and maintain effective communication with internal stakeholders, including team members and management.
    • Communicate with customers via phone, email, and in-person, providing excellent customer service and resolving any issues that may arise.
  • Organizational Skills
    • Develop and maintain accurate and up-to-date records and files, both physical and digital.
    • Organize and prioritize tasks and projects, ensuring timely completion and high-quality results.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong organizational and time management skills.
    • Proficiency in MS Office and other software applications.
  • Experience
    • 1 to less than 7 months of experience in an administrative role.
Working Conditions

This is a permanent, part-time position, working 30 hours per week. The successful candidate will be required to work in a fast-paced environment and be able to multitask effectively.

Language

The primary language of work is English.

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