Director of Operations

2 months ago

Edmonton, Alberta, Canada Edmonton Zone Primary Care Network Committee Full time
Director of Operations

The Edmonton Zone Primary Care Network Committee is seeking a highly skilled and experienced Director of Operations to lead and expand on the impact of a progressive, committed group of organizations dedicated to improving the delivery of primary care.

Key Responsibilities
  • Provide administrative leadership to the organization, representing the primary care interests of both Alberta Health Services and all Edmonton Zone PCNs equally.
  • Develop effective, dynamic, and respectful relationships with all members of the EZPCNC, subcommittee chairs, staff, and other key partners.
  • Ensure the full implementation of the Zone Service Plan of the organization; support the activities of the subcommittees tasked with championing the Zone Service Plan.
  • Develop, implement, monitor, and evaluate the annual operations plan in collaboration with staff and other key partners.
  • Ensure there is an effective framework of governance (including an annual calendar) that is maintained, and all participants understand, ensuring role clarity and clear accountabilities.
  • Ensure that there is an effective operations model including risk management and other protocols, policies, and procedures that provide the direction, parameters, and documentation within which business is conducted.
  • Ensure all financial, legislative, and other requirements are met to ensure the organization remains viable and in good standing.
  • Support all activities of the EZPCNC Committee and its Co-Chairs and attend these meetings as well as all subcommittee meetings focused on governance (including the Executive Committee, Finance & Audit, Governance & HR, and Strategic Engagement & Communication).
  • Support, promote, and embed within the organization the principles of equity, diversity, and inclusion by reviewing tools and processes from an EDI perspective and practicing equitable hiring and inclusion of anti-oppression related questions in interviews.
  • Work with the Committee to orient, educate, and help retain members. Ensure any public members receive specialized support to help them integrate and contribute.
  • Identify, assess, and inform the appropriate Committee of any internal and external issues or barriers which may affect the organization and its ability to achieve its objectives.
Requirements
  • A minimum of five years, ideally more, of senior leadership experience in a small to mid-size non-profit and/or healthcare organization, preferably at the Executive Director/Director of Operations/CEO level.
  • Experience working with a Board of Directors and a proven grasp of governance best practices, ideally with not-for-profits.
  • Demonstrated ability to implement strategic and annual plans with growth objectives.
  • Experience in financial oversight and financial management.
  • Demonstrated success in building strong partnerships and ability to advocate.
  • Ability to identify, manage, and report on organizational risk.
  • Experience in all areas of program evaluation.
  • Excellent skills in project management, negotiation, strategic decision-making, and problem solving.
  • Exceptional verbal, written, interpersonal, and presentation skills.
  • Ability to influence, motivate, and rally multiple groups around a common cause.
  • Experience managing and building successful, accountable staff and contractors in a remote work environment.
  • Skilled with various technical systems and comfortable adapting to new digital tools. Experience with Microsoft tools and Zoom an asset.
  • Demonstrated ability to work independently and successfully manage multiple priorities.
  • Related degree in business or health policy or a relevant combination of education and experience.
  • Demonstrated commitment to equity, diversity, and inclusion.
  • Due to a handful of meetings occurring outside of normal office hours, flexible availability is required.

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