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Appointment Coordinator

2 months ago


Brossard, Quebec, Canada Mega Kia Brossard Full time

Job Title: Appointment Coordinator

About the Role:

We are seeking a highly organized and detail-oriented Appointment Coordinator to join our team at Mega Kia Brossard. As an Appointment Coordinator, you will be responsible for scheduling appointments, managing customer interactions, and providing exceptional customer service.

Key Responsibilities:

  • Scheduling: Schedule appointments for customers, ensuring timely and efficient service.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Communication: Communicate effectively with customers, sales teams, and other stakeholders to ensure seamless service delivery.
  • Administrative Tasks: Perform administrative tasks, such as data entry, record-keeping, and reporting.

Requirements:

  • Experience: 1 year of experience as an Appointment Coordinator or in a similar role.
  • Skills: Excellent communication and organizational skills, proficiency in Microsoft Office - Excel, and experience with CDK Global.

Working Conditions:

  • Work Environment: Air-conditioned workshop.
  • Work Schedule: Business closed on weekends.
  • Benefits: Competitive compensation, continual training, dental insurance plan, disability insurance, employees discounts, free parking, insurance of medical and paramedical expenses, life insurance plan, medical insurance, performance bonus, public transportation nearby, travel insurance, vision insurance plan, and work and life balance.