Leasing Representative

1 month ago


Ottawa, Ontario, Canada CAPREIT Full time

Are you a customer-focused individual with excellent communication skills?

We are seeking a Leasing Specialist to join our team at CAPREIT, a growth-oriented company that owns and operates high-quality rental communities across Canada.

About the Leasing Specialist role:

Resident Ambassador:

As our frontline liaison, you will build strong relationships with residents and deliver exceptional service by addressing concerns and maintaining resident satisfaction.

Leasing Champion:

You will own the leasing process from initial inquiry to onboarding of new residents, proactively monitoring vacancies and achieving leasing targets.

Operations Guru:

You will collect payments, inspect properties, and facilitate resident moves and maintenance requests.

What you need to succeed:

  • 1-2 years' experience in customer service, sales, office administration, or a related field.
  • High school diploma or equivalent.
  • Proficient with MS Office. SAP knowledge is an asset.
  • Well-developed English oral and written communication skills.
  • Ability to work evenings and weekends when needed to meet business requirements.
  • Proven ability to address concerns and achieve performance targets.
  • Strong problem-solver with effective negotiation skills.
  • Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
  • Valid driver's license, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.


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