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Senior Manager, Strategic Partnerships

2 months ago


Montreal, Quebec, Canada Dialogue Full time
About the Role

We are seeking a highly skilled Senior Manager, Partnerships to join our team at Dialogue. As a key member of our leadership team, you will be responsible for leading a high-performing team to nurture and expand our largest strategic partnerships.

Key Responsibilities
  • Lead and Mentor a Team: Lead and mentor a team of partnership managers and specialists, setting objectives, conducting performance reviews, and fostering a collaborative, high-performance environment.
  • Build and Maintain Relationships: Build and maintain strong, long-term relationships with partner key stakeholders, ensuring partner satisfaction and progress towards KPIs.
  • Develop and Implement Strategies: Develop and implement strategies to establish and grow the partnership that align with company goals and drive product adoption.
  • Ensure Exceptional Service: Ensure exceptional service to senior partners, enhance partnership growth, driving sales targets, and managing a $30 million ARR channel.
  • Collaborate with Internal Teams: Collaborate with internal teams (C-Suite, Sales, Customer Success, Product, Operations, Engineering) to align on, develop and execute new business and pricing models.
  • Grow Partnerships: Develop strategies to grow partnerships, conduct market research, and tailor approaches to sector trends.
  • Coordinate with Cross-Functional Teams: Coordinate with cross-functional teams for effective SaaS integration, monitor partnership performance, and present insights to senior management.
  • Negotiate and Manage Agreements: Negotiate and manage agreements, ensuring compliance and alignment with company goals.
  • Represent the Company: Represent the company at industry events and stay updated on market trends and technologies.
Requirements
  • Education: Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field (MBA preferred).
  • Experience: 5+ years of experience in partnership management, business development, or a related role, preferably in healthcare or SaaS, with 2+ years in a managerial or leadership role.
  • Expertise: Expertise in managing complex partnerships and international markets, with a strong understanding of healthcare systems and technology solutions.
  • Skills: Excellent negotiation, communication, and interpersonal skills.
  • Leadership: Proven ability to lead and develop teams, manage multiple projects, and meet deadlines in fast-paced environments.
  • Organizational Skills: Strong organizational and prioritization skills, proficient in CRM and partnership management tools.
  • Travel: Willingness to travel internationally (US) as needed.
About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

We're firm believers that great people don't settle on:

Impact

Community

Growth

Excellence