Senior Deposits Administrator
5 days ago
About Peoples Group
Peoples Group is a leading financial institution with a strong presence in the Canadian market. With over 35 years of experience, we have established a reputation for providing exceptional customer service and expertise in the financial services industry.
About the Role
We are seeking a highly skilled and detail-oriented Deposits Administrator to join our team. As a key member of our operations team, you will be responsible for accurately processing new client account openings, managing agent requests, and ensuring compliance with regulatory requirements.
Key Responsibilities
- Process new client account openings and manage agent requests in a timely and accurate manner
- Ensure compliance with regulatory requirements, including AML/KYC and CDIC/OSFI
- Act as a first-level point of contact for clients and external partners, addressing inquiries and resolving issues related to agent/broker relationships
- Perform financial adjustments and non-financial maintenance to ensure customer and business expectations are met
- Assist with internal and external audits by providing necessary documentation and explanations related to deposits
Requirements
- 2-5 years of experience in an administrative and/or customer service role, preferably in the trust/broker or financial services industries
- Bachelor's degree in finance, business administration, or a related field
- Excellent communication and interpersonal skills
- In-depth knowledge of agent/broker relationships, deposit products and services, and regulatory requirements
- Demonstrated ability to deal with clients and solve problems effectively
What We Offer
Peoples Group offers a competitive annual salary, plus a discretionary profit share opportunity. Salary for this position will vary between $58,000 and $63,000 per year, depending on the knowledge, skills, abilities, and experience of the chosen candidate.
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