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Customer Service Representative

2 months ago

Wolfville, Nova Scotia, Canada Broadview Farms Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Broadview Farms. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and assisting with the display of merchandise.

Key Responsibilities
  • Customer Service: Greet customers and discuss the type, quality, and quantity of merchandise or services sought for purchase, rental, or lease.
  • Merchandise Preparation: Prepare merchandise for purchase, rental, or lease.
  • Operate Cash Register: Operate a cash register to process transactions and handle customer payments.
  • Assist with Display: Assist with the display of merchandise to ensure a visually appealing and organized store environment.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: 7 months to less than 1 year of experience in a retail environment.
  • Certifications: Workplace Hazardous Materials Information System (WHMIS) Certificate.
Work Environment

As a Retail Sales Associate at Broadview Farms, you will work in a fast-paced retail environment with a focus on providing exceptional customer service. You will be required to stand for extended periods, handle heavy loads, and work in a combination of sitting, standing, and walking.

Personal Suitability
  • Adaptability: Ability to adapt to changing situations and priorities.
  • Hardworking: Willingness to work hard to achieve goals and meet expectations.
  • Integrity: Demonstrated integrity and honesty in all interactions.
  • Outgoing: Friendly and outgoing personality with excellent communication skills.
  • Positive Attitude: Maintaining a positive attitude in all situations.
  • Quick Learner: Ability to quickly learn new skills and procedures.
  • Dependability: Demonstrated dependability and reliability in all interactions.
  • Efficient Interpersonal Skills: Excellent interpersonal skills with the ability to work effectively with colleagues and customers.
  • Reliability: Demonstrated reliability and commitment to meeting expectations.
  • Client Focus: Focus on providing exceptional customer service and meeting customer needs.
Screening Questions
  • Availability: Are you available for shift or on-call work?
  • Availability: Are you available for the advertised start date?
  • Legal Ability to Work: Are you currently legally able to work in Canada?
  • Residency: Do you currently reside in proximity to the advertised location?
  • Experience: Do you have previous experience in this field of employment?
  • Certifications: Do you have the above-indicated required certifications?