Emergency Roadside Assistance Technician

4 weeks ago

Winnipeg, Manitoba, Canada CAA Club Group Full time
About CAA Club Group

At CAA Club Group, our commitment to our members is paramount. Our dedicated team of drivers, including Tow Truck Operators and Battery Assist Technicians, ensures that our members receive unparalleled service every day. As a member of our team, you will respond to Emergency Road Service requests, which encompass battery boosts, tire changes, lockout assistance, fuel delivery, vehicle extrications, and towing services. Our drivers are trained to perform essential troubleshooting on-site, striving to get our members back on the road swiftly and safely. Our operations are year-round, and our team is prepared to work in various weather conditions, equipped with top-tier safety gear for protection and visibility. We offer both full-time and part-time positions.

Company Overview

As the largest automobile association in Canada, CAA Club Group is dedicated to ensuring the safety of our members, whether they are on the road, at home, or traveling. To meet the diverse needs of our two million members, we seek high-performing, innovative individuals who collaborate effectively to drive our business forward. Life at CAA Club Group is dynamic, performance-oriented, and fulfilling. We prioritize the professional growth of our associates and celebrate their achievements and contributions. CAA Club Group is recognized for delivering exceptional emergency roadside assistance to both members and non-members alike. We foster a culture of hard work balanced with enjoyment, emphasizing integrity and satisfaction in our service.

Position Responsibilities
  • Conduct battery testing and install new automotive batteries
  • Perform minor vehicle repairs and tire replacements
  • Assist in unlocking vehicles
  • Execute vehicle extrications and towing operations
  • Carry out additional tasks as needed
Qualifications
  • High School Diploma or equivalent
  • Knowledge of automotive mechanics is advantageous
  • Experience in battery testing and replacement is a plus
  • Familiarity with local geography and road systems
  • Ability to work in challenging weather conditions; physical lifting required
  • Basic computer and typing skills
  • Valid Driver's License with a driving record that meets company standards
What We Offer
  • Competitive salary structure
  • Pension plan with employer matching
  • Comprehensive health and dental benefit plans
  • Generous vacation policy
  • Opportunities for continued education and tuition reimbursement
  • Access to wellbeing programs and resources
  • Supportive work environment and culture
  • High-quality safety equipment
  • Paid training sessions
  • Discounts on CAA membership and travel services

Our Commitment to Inclusion
CAA Club Group is an equal opportunity employer. We are dedicated to providing employment accommodations in accordance with the Manitoba Human Rights Code and the Accessibility for Manitobans with Disabilities Act, 2013 (AMA). We will work with applicants requiring accommodations throughout the recruitment process.

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