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Emergency Roadside Assistance Specialist

3 months ago

Winnipeg, Manitoba, Canada CAA Club Group Full time
About CAA Club Group

At CAA Club Group, our commitment to our members is unwavering. Our team of dedicated drivers, including Tow Truck Operators and Battery Assist Specialists, prioritize exceptional service every day. As a member of our roadside assistance team, you will respond to various emergency situations, such as battery failures, flat tires, lockouts, fuel delivery, extrications, and towing services. You will be equipped to perform basic diagnostics and assist members in getting back on the road safely. Our drivers work in all weather conditions, demonstrating resilience and dedication to our members' needs. We provide high-quality safety equipment to ensure your protection and visibility on the job. Opportunities for both full-time and part-time positions are available.

Who We Are

As the largest automobile association in Canada, we are passionate about ensuring the safety of our members, whether they are on the road, at home, or traveling. Meeting the diverse needs of our two million members requires innovative, high-performing individuals who collaborate to drive our business forward. Life at CAA Club Group is dynamic, performance-oriented, and fulfilling. We value the professional growth of our associates and actively support their development through recognition of their achievements and contributions. CAA Club Group is renowned for delivering outstanding emergency roadside assistance to both members and non-members alike. We believe in hard work and enjoying what we do, always striving to do what is right.

Position Responsibilities
  • Conduct battery testing and install new automotive batteries
  • Perform minor vehicle repairs and tire replacements
  • Assist in unlocking vehicles
  • Execute extrications and towing services
  • Fulfill additional responsibilities as required
Qualifications
  • High School Diploma or equivalent
  • Automotive mechanical knowledge is advantageous
  • Experience in battery testing and replacement is a plus
  • Familiarity with local geography and roadways
  • Ability to work in extreme weather conditions; physical lifting is required
  • Basic computer and typing skills
  • Valid Driver's License with a driving record that meets club standards
What We Offer
  • Competitive Salary
  • Pension Plan with Employer Matching
  • Health and Dental Benefit Plans
  • Generous Vacation Policy
  • Continued Education and Tuition Reimbursement
  • Wellbeing Programs and Resources
  • Positive Work Environment and Culture
  • Top-notch Safety Gear
  • Paid Training Opportunities
  • CAA Membership Discounts
  • Travel Discounts

Our Commitment
CAA Club Group is an equal opportunity employer dedicated to providing employment accommodations in accordance with the Manitoba Human Rights Code and the Accessibility for Manitobans with Disabilities Act, 2013 (AMA). We are committed to ensuring that job applicants with disabilities receive the necessary accommodations throughout the recruitment process. If you require assistance, please inform us, and we will work to meet your needs.