Customer Service Representative
1 week ago
We are seeking a highly organized and efficient Customer Service Representative to join our team at Chemazone Inc. as a Receptionist. In this role, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.
Key Responsibilities- Greet and Direct Clients
You will be responsible for greeting clients and directing them to the appropriate contacts or service areas.
Provide Information and AssistanceYou will provide basic information to clients and the public, and obtain and process information required to provide customer service.
Operate Switchboard and Telephone SystemYou will operate the switchboard or telephone system, answering calls and relaying messages as needed.
Order Office SuppliesYou will be responsible for ordering office supplies as needed.
Record and Relay InformationYou will record and relay information as required, and maintain accurate and up-to-date records.
Schedule and Confirm AppointmentsYou will schedule and confirm appointments as needed, and ensure that all necessary information is communicated to clients.
Maintain Work Records and LogsYou will maintain accurate and up-to-date work records and logs, and ensure that all necessary information is recorded.
Answer Telephone and Relay Calls and MessagesYou will answer the telephone and relay calls and messages as needed, and provide exceptional customer service.
Provide Directory AssistanceYou will provide directory assistance as needed, and ensure that all necessary information is communicated to clients.
Relay Service to Persons with DisabilitiesYou will relay service to persons with disabilities as needed, and ensure that all necessary information is communicated.
Provide Customer ServiceYou will provide exceptional customer service to all clients, and ensure that their needs are met.
Requirements- Efficient Interpersonal Skills
You will possess efficient interpersonal skills, and be able to communicate effectively with clients and colleagues.
FlexibilityYou will be flexible and able to adapt to changing circumstances.
OrganizedYou will be highly organized and able to prioritize tasks effectively.
Time ManagementYou will possess strong time management skills, and be able to manage your time effectively.
What We Offer- Permanent Employment Opportunity
We offer a permanent employment opportunity with a stable and growing company.
Competitive Salary and BenefitsWe offer a competitive salary and benefits package, including [insert benefits here].
Opportunities for AdvancementWe offer opportunities for advancement and professional growth, and are committed to helping our employees succeed.
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