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Customer Service Representative

2 months ago

Leduc, Canada Chemazone Inc. Full time
About the Role

We are seeking a highly organized and efficient individual to join our team as a Receptionist at Chemazone Inc. The successful candidate will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation of our front desk.

Key Responsibilities
  • Customer Service: Greet visitors and clients, respond to inquiries, and provide information in a professional and courteous manner.
  • Switchboard Operations: Answer and direct phone calls, take messages, and relay information to the relevant parties.
  • Administrative Support: Maintain accurate records, prepare documents, and perform other administrative tasks as required.
  • Communication: Provide directory assistance, relay service to persons with disabilities, and ensure effective communication with clients and colleagues.
  • Time Management: Prioritize tasks, manage time effectively, and meet deadlines to ensure seamless day-to-day operations.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: Will train
  • Personal Suitability: Efficient interpersonal skills, flexibility, organized, and strong time management skills
Work Environment

The successful candidate will work in a dynamic and fast-paced environment, providing exceptional customer service to clients and visitors. The ideal candidate will be a team player, able to work independently, and possess excellent communication and organizational skills.