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Front Desk Associate
2 months ago
Vintage Hotels is seeking a skilled Guest Services Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.
Key Responsibilities:- Register arriving guests and assign rooms
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Assist guests with special needs
- Provide customer service
- Maintain an inventory of vacancies, reservations, and room assignments
- Follow emergency and safety procedures
- 1 year to less than 2 years of experience in the hospitality industry
- Criminal record check
- Ability to work in a fast-paced environment
- Excellent communication and problem-solving skills
- Dental plan
- Disability benefits
- Life insurance
- Night shift premium
- Registered Retirement Savings Plan (RRSP)
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Wellness program
English
Work Hours:40 hours per week