Sales Operations Specialist

3 weeks ago


Mississauga, Ontario, Canada BZAM Cannabis Corp. Full time

Sales Operations Specialist

BZAM Cannabis Corp. is committed to excellence

The Sales Operations Specialist will report directly to the Sales Operations Manager and will play a crucial role in ensuring customer demand is met by facilitating cross-departmental collaboration to address customer needs and resolve order-related issues.

KEY RESPONSIBILITIES:

  • Collaborate with various departments to ensure that all activities are executed in a timely and precise manner;
  • Lead initiatives and projects aimed at enhancing the customer experience;
  • Manage product listings with clients and act as the primary contact for customer inquiries and order challenges;
  • Establish and oversee product and customer data across multiple systems;
  • Process purchase orders in coordination with the operations team;
  • Stay informed about the evolving landscape of the Cannabis sector;
  • Drive additional sales revenue through exceptional customer service on existing orders;
  • Execute product and GS1 submissions with a high level of accuracy, supporting the process from initiation to launch;
  • Ensure that product information remains current and accurate for all clients;
  • Perform other related duties as assigned.

QUALIFICATIONS:

  • Bachelor's Degree in a relevant discipline (such as Procurement, Supply Chain, International Business Management, or Logistics);
  • Proficiency in the complete Microsoft Office suite and ERP systems;
  • Strong organizational abilities, with a keen eye for detail and the capacity to manage multiple tasks;
  • Outstanding written and verbal communication skills, complemented by strong interpersonal abilities; fluency in English is essential;
  • Familiarity with the Cannabis industry and its sales dynamics;
  • Awareness of current trends within the Cannabis sector.

WHAT WE PROVIDE:

  • Competitive salary and benefits;
  • A minimum of three weeks of paid vacation for eligible employees;
  • Comprehensive health and dental benefits starting from the date of hire;
  • Health Care Spending Account for eligible employees;
  • Wellness Spending Account for eligible employees;
  • RRSP matching program and TFSA options available;
  • Opportunities for rapid growth and career advancement;
  • Access to learning and development resources;
  • A dynamic and innovative workplace culture;
  • A supportive and inclusive environment.

BZAM Cannabis Corp. is an Equal Employment Opportunity employer that values diversity in the workplace. We encourage all qualified candidates to apply, regardless of their background or characteristics protected by applicable law.



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