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Event Services Manager

3 months ago

Calgary, Alberta, Canada Marriott International Full time

Position Title: Banquet Operations Manager

Company: Marriott International

Job Overview: The Banquet Operations Manager is responsible for leading and inspiring the team to deliver exceptional service that meets the established standards and requirements. This role involves overseeing financial and administrative tasks, ensuring the protection of assets, and facilitating effective communication among all parties involved in event success. The manager will identify training needs and develop plans to meet organizational goals.

Candidate Qualifications:

  • High school diploma or equivalent
  • A minimum of 2 years of experience in event coordination, food service, or a related field

Key Responsibilities:

  • Forecasts supply requirements for the department, including tableware, glassware, silverware, buffet setups, and decorations
  • Understands and complies with regulations pertaining to events
  • Implements strategies to enhance customer satisfaction
  • Follows all company standards, policies, and procedures
  • Maintains cleanliness and inventory levels
  • Schedules and oversees banquet service personnel

Human Resources Responsibilities:

  • Communicates and executes emergency protocols
  • Provides constructive feedback to team members
  • Develops and enforces corrective action plans
  • Addresses service-related challenges
  • Participates in team meetings and discussions

Compensation Range: $75,000 to $96,000 annually

Marriott International is dedicated to fostering an inclusive and diverse workplace culture.