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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Esso. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our gas bar and ensuring that our customers receive exceptional service.
Key Responsibilities- Leadership and Management: Supervise and co-ordinate the activities of sales workers, ensuring that they are working efficiently and effectively to meet sales targets.
- Staff Management: Hire, train, and develop staff to ensure that they have the skills and knowledge required to perform their duties.
- Inventory Management: Organize and maintain inventory levels to ensure that stock is always available to meet customer demand.
- Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
- Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years of experience in a retail or supervisory role
- Work Environment: Fast-paced environment with a focus on customer service
- Work Conditions: Work under pressure to meet sales targets and customer demands
