AV Systems Service Specialist

1 month ago


Burlington, Ontario, Canada Evertz Full time

Audio Visual Service Engineer

As an Audio Visual Service Engineer, you will engage with clients and foster their enthusiasm for state-of-the-art AV solutions. This role is both demanding and fulfilling, merging technical skills with exceptional customer service abilities. You will collaborate with a vibrant team, interacting with diverse clients and working on innovative technologies both on-site and remotely.

Key Responsibilities:

  • Install and configure products while delivering on-site training to clients
  • Assist clients with operational challenges and maintenance tasks
  • Identify and resolve product application issues
  • Deliver prompt and effective solutions to client inquiries
  • Work alongside various departments to address client concerns
  • Contribute to product development initiatives

Required Qualifications:

  • Bachelor's degree in Electrical, Electronic, or Computer Engineering
  • Up to 3 years of relevant experience
  • Familiarity with professional AV equipment
  • Experience in a customer-facing position is advantageous
  • Understanding of server hardware, Linux operating systems, and networking principles
  • Commitment to providing outstanding service and support to clients
  • Enthusiasm for acquiring new technological knowledge
  • Excellent communication skills
  • Self-motivated with the ability to work autonomously
  • Strong analytical capabilities
  • Ability to manage multiple tasks in a dynamic environment

What We Provide:

  • Comprehensive employer-sponsored benefits program
  • Competitive salary and compensation package
  • Support for work-life balance
  • Employee assistance programs
  • Discounts available through our employee platform
  • Opportunities for career advancement
  • Casual workplace atmosphere
  • Engagement in social activities and sports teams

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