AV Service Technician
4 weeks ago
AV Service Technician
As an AV Service Technician, you will play a crucial role in enhancing customer experiences through advanced audio-visual technology. This position merges technical skills with exceptional customer service, allowing you to engage with a variety of clients while working on innovative AV solutions both in-house and on-site.
Key Responsibilities:
- Install and configure products while delivering on-site training to clients
- Assist clients with operational challenges and routine maintenance
- Diagnose and resolve technical issues related to product applications
- Deliver prompt and effective solutions to client inquiries
- Collaborate with various teams to address customer concerns
- Contribute to product development initiatives
Required Qualifications:
- Bachelor's degree in Electrical, Electronics, or Computer Engineering
- Up to 3 years of relevant experience
- Familiarity with professional AV equipment
- Experience in customer-facing roles is advantageous
- Understanding of server hardware, Linux operating systems, and networking principles
- Commitment to providing outstanding service and support to clients
- Enthusiasm for acquiring new technological skills
- Excellent communication abilities
- Self-motivated with the capacity to work autonomously
- Strong analytical capabilities
- Able to manage multiple tasks in a dynamic environment
What We Provide:
- Comprehensive employer-sponsored benefits program
- Attractive compensation package
- Support for work-life balance
- Employee assistance programs
- Discounts through our employee platform
- Opportunities for career advancement
- Casual work atmosphere
- Engaging social events and team sports
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