AV Service Technician

4 weeks ago


Burlington, Ontario, Canada Evertz Full time

AV Service Technician

As an AV Service Technician, you will play a crucial role in enhancing customer experiences through advanced audio-visual technology. This position merges technical skills with exceptional customer service, allowing you to engage with a variety of clients while working on innovative AV solutions both in-house and on-site.

Key Responsibilities:

  • Install and configure products while delivering on-site training to clients
  • Assist clients with operational challenges and routine maintenance
  • Diagnose and resolve technical issues related to product applications
  • Deliver prompt and effective solutions to client inquiries
  • Collaborate with various teams to address customer concerns
  • Contribute to product development initiatives

Required Qualifications:

  • Bachelor's degree in Electrical, Electronics, or Computer Engineering
  • Up to 3 years of relevant experience
  • Familiarity with professional AV equipment
  • Experience in customer-facing roles is advantageous
  • Understanding of server hardware, Linux operating systems, and networking principles
  • Commitment to providing outstanding service and support to clients
  • Enthusiasm for acquiring new technological skills
  • Excellent communication abilities
  • Self-motivated with the capacity to work autonomously
  • Strong analytical capabilities
  • Able to manage multiple tasks in a dynamic environment

What We Provide:

  • Comprehensive employer-sponsored benefits program
  • Attractive compensation package
  • Support for work-life balance
  • Employee assistance programs
  • Discounts through our employee platform
  • Opportunities for career advancement
  • Casual work atmosphere
  • Engaging social events and team sports


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