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Restaurant Operations Supervisor

2 months ago

Sylvan Lake, Canada MR MIKES Steakhouse Casual Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at MR MIKES Steakhouse Casual. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our dining establishment.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Quality Control and Assurance
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Administrative and Reporting
    • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
    • Prepare and submit reports on a regular basis, highlighting key performance indicators and areas for improvement.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a related field.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong attention to detail and ability to maintain accurate records.
Work Environment

As a Food Service Supervisor at MR MIKES Steakhouse Casual, you will work in a dynamic and fast-paced environment, interacting with customers, staff, and management on a daily basis. You will be required to work a variety of shifts, including evenings and weekends.

Language and Work Conditions

The primary language of work is English. The work environment is physically demanding, requiring the ability to stand for long periods, lift heavy objects, and work in a fast-paced environment.