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Sales Operations Specialist
2 months ago
We are seeking a highly skilled Sales Operations Specialist to join our sales team. As a key member of our revenue operations team, you will play a critical role in analyzing and improving our go-to-market strategy.
Reporting to the Director of Revenue Operations, you will primarily support the Sales team on both day-to-day operations and quarter/annual programs and projects. Your responsibilities will include:
- Working closely with finance, marketing, growth, and sales leadership on business initiatives spanning go-to-market, strategy, operations, finance, organizational design, and HR.
- Acting as the analytical authority within the sales organization, driving analyses ranging from Account Executive productivity performance to funnel optimization.
- Driving the weekly/monthly/quarterly reporting operating rhythm across various channels and cross-functional meetings, providing insights to the sales leadership and reps on areas of improvement, pitfalls, and risks.
- Maintaining the reporting infrastructure of the GTM team up to date and aligned with the rest of the organization, including performance and productivity metric dashboards, funnel reports, and other KPIs.
- Supporting the Director of Sales Operations through the annual planning cycle with analysis and insights.
- Executing key cross-functional initiatives, designing solutions, managing timelines, partnering on key decisions, issues, implementation, adoption, and documentation.
- Organizing pipeline generation tactical playbooks and events, such as Demand Generation Days, and driving new initiatives to accelerate pipeline generation and streamline account executive prospecting activities.
- Contributing to sales playbooks with templates and other training materials in partnership with sales enablement and sales managers.
Qualifications
- Impeccable organization skills and attention to detail with the flexibility to meet the demands of changing business priorities.
- A confident, proactive communicator, capable of identifying opportunities to solve problems, bring solutions, and make us better.
- A self-starter, who is highly motivated, full of confidence, and deeply team-oriented.
- Proven experience in a sales operations role, including 3-5 years of experience in a high-growth environment in sales/revenue operations.
- Very strong attention to detail, experience developing processes to remove human error.
- Proven expertise with productivity tools, including Excel, PowerPoint, Google Docs, Power BI, and certifications.
- Proficient in SQL and quantitative analysis, able to deep dive into large amounts of data, draw meaningful insights, dissect business issues, and draw actionable conclusions.
- Ability to leverage data to perform root cause analysis and address the source of issues.
- Outcome-driven approach to developing recommendations and demonstrated ability to develop a story and execution plan to support our goals and objectives.
- Exceptional communication (listening, written, and oral) skills with the ability to present findings and recommendations targeted to the audience in question.
- Strong collaboration skills and demonstrated ability to execute effectively in a cross-functional environment.
- Support SalesOps coordinators with different tasks.
Additional Information
We offer a comprehensive benefits package, including flexible paid time off and remote work policies, complimentary beverages and snacks, global comprehensive health plans, career growth opportunities, and fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights, we strive to create a supportive and inclusive work environment for all.
We're passionate about helping you do your best work. If you're unsure if your experience perfectly matches our job posting, we encourage you to apply anyway. We are happy to chat and get to know you better while you can understand the role as well.
