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Administrative Assistant

2 months ago

Oakville, Ontario, Canada CB Canada Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at CB Canada. As an Administrative Assistant, you will play a critical role in supporting our programs and ensuring the smooth operation of our business.

Key Responsibilities
  • Provide administrative support to our programs, including handling mail, typing, and maintaining filing systems.
  • Process copayment requests for patients, pharmacies, and physicians for programs offering copay assistance or concierge payments.
  • Liaise with program managers to ensure copayment KPIs are met.
  • Liaise with accounting teams to ensure proper payment timeframes and accurate payments.
  • Liaise with third-party payment administrators to ensure accurate electronic payment processing.
  • Establish and maintain office files, make appointments, and arrange meeting rooms as required.
  • Compile information from various sources and utilize the information for uses such as generating reports.
  • Audit and maintain various reports specific to your business location by checking for errors, inconsistencies, or discrepancies; make corrections and notify appropriate personnel of any modifications.
  • Update and maintain pertinent business information via computer or department files.
  • Assist with a variety of scheduled and unscheduled projects occurring in the department at any given time.
  • Draft and type correspondence and/or presentations to be sent to internal and external contacts.
  • Manage multiple projects for various departments within a business segment or across multiple business segments as required.
  • Interact frequently with inter-departmental associates and management for the purpose of resolving workload issues.
  • Maintain and promote positive and professional working relationships with associates and management.
  • Comply with all appropriate policies, procedures, safety rules, and regulations.
  • Report all Adverse Events to the assigned units/departments.
  • Perform related duties as assigned.
Requirements
  • Post-secondary education in a related field.
  • 3-5 years' experience in an administrative role in a pharmaceutical setting.
  • In-depth knowledge of the Microsoft Office Suite of applications is essential.
  • Proven accuracy when processing large amounts of data.
  • Candidate must have strong communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Adaptability to change and to learn new skills as required.
  • Bilingual, French/English preferred.
What We Offer

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse, and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position, and/or business unit.

Work Schedule

Full-time