Registration Clerk

1 month ago


Halifax, Nova Scotia, Canada IWK Health Centre Full time
The Opportunity

We are seeking a highly organized and detail-oriented Registration/Scheduling Clerk to join our team at IWK Health. As a key member of our team, you will be responsible for ensuring the timely registration and processing of patients, as well as the booking of physician clinic time and outreach clinic time within set guidelines and procedures.

Key Responsibilities:

  • Verify and transfer patient information into databases and health forms as required.
  • Coordinate the scanning of historical patient documentation to the existing database.
  • Schedule clinic appointments within set guidelines and procedures to accommodate various needs of clients and staff.
  • Coordinate appointments for patients requiring multi-disciplinary sessions, minimizing inconvenience to clients.
  • Receive and relay messages via phone, email, and fax.
  • Copy and mail information to clients and doctors.
  • Filing, maintaining, and retrieving patient charts as requested.
  • Liaise with patients, families, visitors, and staff as required.

Requirements:

  • Minimum High School Diploma or GED required.
  • Completion of a recognized business/secretarial program an asset.
  • Previous experience in a similar role preferred.
  • Demonstrated accurate keyboarding and data entry skills required.
  • Demonstrated organizational, analytical, time management, interpersonal, and communication skills required.
  • Knowledge of medical terminology, especially genetics, is a strong asset.
  • Familiarity with Telehealth and SMS (genetic chart management system) is a strong asset.
  • Competencies in other languages are an asset.

About IWK Health:

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other's talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.

Why Work with Us:

We are committed to promoting an anti-racist environment and calling out discrimination as we work and provide care. We are located in Mi'kma'ki, the unceded and ancestral territory of the Mi'kmaq people. Working in Mi'kma'ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases, and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.


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