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Retail Operations Manager
2 months ago
We are seeking a highly skilled and experienced Sales Supervisor to join our team at Fazal Miran Fuel Corp. as a key member of our retail operations team.
Key Responsibilities- Staff Supervision: Oversee and manage the performance of sales staff, including apprentices, stages hands, and design team members, to ensure excellent customer service and sales results.
- Sales Floor Management: Assign sales workers to duties, manage sales floor operations, and maintain a clean and organized store environment.
- Inventory Management: Organize and maintain inventory levels, including receiving and stocking merchandise, to ensure optimal sales and customer satisfaction.
- Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
- Reporting and Analysis: Prepare and submit regular sales reports, analyzing sales data and identifying areas for improvement to optimize sales performance.
- Team Development: Hire, train, and develop sales staff to ensure they have the skills and knowledge required to excel in their roles.
- Store Operations: Manage store operations, including cash handling, sales transactions, and customer transactions, to ensure efficient and accurate processing.
- Performance Management: Conduct regular performance reviews with sales staff, providing feedback and coaching to improve performance and achieve sales goals.
- Education: College or CEGEP diploma.
- Experience: At least 7 months to less than 1 year of experience in a sales or retail management role.
- Language: English language proficiency.
- Work Hours: 35 hours per week.
