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Inflight Base Supervisor

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Montreal, Quebec, Canada Accoravillage Full time
{"title": "Inflight Base Supervisor", "description": "Role Overview

Sunwing Vacations Group is a leading Canadian leisure tour operator, and we are seeking an Inflight Base Supervisor to join our team in Montreal. As a key member of our operations team, you will be responsible for coaching our Cabin Crew to ensure they have the skills and knowledge to deliver exceptional customer service.

Key Responsibilities

  • Monitor and evaluate the performance of Cabin Crew
  • Conduct regular briefings, ramp checks, and in-flight checks to ensure compliance with Transport Canada regulations and company policies
  • Review flight reports and provide feedback to various departments at Head Office
  • Perform daily administrative duties, including maintaining personnel files and ensuring accurate records
  • Support and assist with all AOSH and SMS issues as required

Requirements

  • Minimum three years of Inflight experience, including onboard management
  • Previous supervisory experience is an asset
  • Must be bilingual in both official languages
  • Strong leadership and customer service skills, with the ability to work independently and as part of a team
  • Proficient in Microsoft Office and other relevant software

What We Offer

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
", "company": "Sunwing Vacations Group"}