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Automotive Service Advisor

2 months ago


Saskatoon, Saskatchewan, Canada Go Auto Full time

Job Summary

We are seeking a highly skilled and enthusiastic Automotive Service Advisor to join our team at Go Auto. As a key member of our service department, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with our technicians to diagnose and repair vehicles, ensuring accurate estimates and recommendations.
  • Communicate effectively with customers, explaining complex automotive concepts in a clear and concise manner.
  • Manage multiple tasks and priorities, maintaining a high level of productivity and efficiency.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Stay up-to-date with the latest automotive trends and technologies, applying this knowledge to provide exceptional service to our customers.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Proficiency in computer skills, with experience using software applications and systems.
  • Previous experience in a customer-facing role, preferably in the automotive industry.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including opportunities for bonuses and incentives.
  • A comprehensive training program, ensuring you have the skills and knowledge needed to succeed in your role.
  • A collaborative and inclusive team culture, with a focus on teamwork and mutual respect.