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ICT Application Analyst

2 months ago

Burlington, Ontario, Canada SRA Staffing Full time
About the Role

We are seeking a skilled ICT Application Analyst to join our team. As a key member of our Information & Communication Technology department, you will be responsible for supporting Meditech and other clinical applications, interfaces, and integrations with external partners and services.

Key Responsibilities
  • Application & End-User Support
    • Provide end-user support for hospital applications and systems.
    • Work closely with end users to understand workflow changes and resolve issues.
    • Support and maintain Meditech application dictionaries and configurations.
    • Provide technical support for various external interfaces and integrations with 3rd party systems and partner sites.
  • Implementation & System Maintenance
    • Ensure implementation design decisions address cross-functional needs and meet best practice standards.
    • Review, schedule, test, implement, and document system modifications, upgrades, or application changes.
    • Participate in the evaluation of new hardware or software solutions.
  • Team Collaboration & Education
    • Provide backup support within the application analyst team.
    • Offer support and education to end users of clinical systems to ensure appropriate, effective, and safe use of clinical applications.
Requirements
  • Bachelor's Degree (Nursing or other Clinical discipline preferred; candidates with equivalency in education and experience will also be considered).
  • Minimum 2 years of hospital experience with a good understanding and working knowledge of Hospital Information Systems (experience with Meditech preferred).
  • Experience in Hospital Information System project implementation and support is an asset.
Competencies
  • Ability to work independently and within multifunctional or multidisciplinary teams.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent interpersonal, communication, and time management skills.
  • Reliable with an excellent attendance record and ability to participate in after-hours planned downtimes/application support.
Why Choose Us?

Our organization values Care, Accountability, Respect, and Equity, and is working together to build a healthier community. We offer a range of benefits, including tuition reimbursement, casual and full-time positions, a HOOPP pension plan, and more.