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Nurse Clinician Case Manager, Neuromotor Program Specialist
2 months ago
Job Summary
The Clinical Nurse Specialist, Neuromotor Program Case Manager will be responsible for providing high-quality patient care and case management services to children and families in the Neuromotor Program.
Key Responsibilities
- Initiates and coordinates assessments, responds to patient, family, and healthcare member inquiries, providing anticipatory guidance and case management, oversees clinic bookings, and liaises with other support diagnostic/health services in coordinating patient referrals.
- Directs the intake/access process for the Neuromotor Program team by performing duties such as receiving, collecting, and documenting child-specific information related to developmental and behavioral concerns, conducting interviews and problem-solving with families and other team members, assessing the urgency and appropriateness of the referral, triaging as necessary, and managing the waitlist. Facilitates the re-direction of referrals to other community resources and attends intake/access meetings as required.
- Collaborates with other members of the healthcare team to evaluate family-centered patient management in the particular setting by performing activities such as reviewing patient/family history, developing individualized service plans for specific patients/families, and meeting with other members of the healthcare team to discuss and review recommendations.
- Coordinates teaching of patients/families with a new Neuromotor condition and/or sensory impairment diagnosis, including the development of teaching resources, referring to and liaising with other healthcare professionals, acting as a resource for other healthcare professionals, identifying learning needs, and conducting teaching sessions.
- Provides supportive case management to families by ensuring they receive assistance with patient advocacy, information regarding program, team, or community health and educational resources, and referrals to appropriate community services and/or agencies.
Requirements
- Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM).
- Three years recent related and progressively responsible experience, including previous experience working with the population and/or in a child development and rehabilitation setting, or an equivalent combination of education, training, and experience.
- CPR Training – Basic Cardiac Life Support (BCLS) – Level I.
- Valid BC Driver's License and access to vehicle and ability to travel.
Preferred Qualifications
- Knowledge of community-based services for children with Neuromotor/developmental conditions.
- Excellent communication skills, both oral and written.
- Strong leadership and organizational skills.
- Ability to relate effectively to children and their families, dealing effectively with those experiencing stress and/or in crisis.
- Ability to collaborate and work effectively as a member of an interdisciplinary care team and function as a nursing resource.
- Ability to plan, deliver, and evaluate educational sessions based upon principles of adult education.
- Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents, including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, and Remembering Keegan: A First Nations Case Study.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
- Knowledge of social, economic, political, and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism, and Indigenous Cultural Safety and foundational documents and legislative commitments.
