Customer Service Representative

1 day ago

Grand FallsWindsor, Newfoundland and Labrador, Canada Audacity Wireless Inc. Full time
Job Summary

Audacity Wireless Inc. is seeking a skilled Customer Service Agent to provide exceptional support to our clients. As a key member of our team, you will be responsible for addressing customer inquiries, resolving issues, and delivering outstanding service.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a professional and timely manner
  • Provide product information and answer questions about our services
  • Process transactions and handle customer payments
  • Collaborate with internal teams to resolve complex customer issues
Requirements
  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and familiarity with CRM software
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Language

Bilingual (English and French)

Work Schedule

40 hours per week

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