Campus Dining Hall and Catering Manager

4 weeks ago

Fredericton, New Brunswick, Canada Aramark Full time
Job Summary

The Campus Dining Hall and Catering Manager is a key role in delivering exceptional dining experiences for students, faculty, and staff at St. Thomas University. This position oversees the development and implementation of dining solutions, ensuring seamless operations and exceptional customer service.

Key Responsibilities
  • Lead a team of 20+ FOH and BOH staff during meal service, ensuring efficient and effective operations.
  • Plan, direct, and coordinate food service activities to deliver a high-quality finished product to customers.
  • Develop and maintain positive working relationships with customers, addressing complaints and concerns in a timely and professional manner.
  • Conduct monthly food inventory and assist with staff scheduling to manage labor costs.
  • Oversee in-house catering services, from receiving orders to execution of service.
  • Schedule catered events, ensuring venues are properly outfitted and staff are delegated to set up and tear down events.
  • Maintain a safe and healthy environment for customers and employees, conducting daily safety huddles.
Requirements
  • A minimum of 2+ years in restaurant or hotel food & beverage management.
  • Post-secondary culinary or hospitality diploma preferred or equivalent experience.
  • Good leadership skills, ability to train and manage unionized staff, and resolve problems.
  • Ability to maintain effective customer rapport for mutually beneficial business relationships.
  • Ability to demonstrate excellent customer service using Aramark's standard service model.
  • Must be flexible to work all shifts, including days, evenings, and weekends.
About Aramark

Aramark is a leading provider of food and facilities services, serving millions of guests every day. Our mission is to deliver exceptional experiences that enrich lives and communities. We believe in equal employment opportunity and strive to create a diverse and inclusive workplace.

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